General Visitation Information
Visits for Independent Living, The Pavilion Skilled Nursing Center, Assisted Living and the H.O.P.E. Center no longer have to be scheduled in advance. Please contact the appropriate program where your loved one lives for additional details.
Pavilion Skilled Nursing Center
Visitor Information
We are glad to be able to accommodate visitation with your loved ones. In order to ensure the utmost safety for you and your loved ones, and in accordance with the NYS Department of Health regulations and Centers for Disease Control recommendations, we ask that you please follow these rules for a safe and successful visitation.
The following DOH guidelines will take effect immediately:
2. All visitors must physically distance from facility personnel and from patients/residents/visitors who are not directly associated with the specific resident(s) being visited.
3. Visitors must show proof of a negative antigen test (rapid test) result 24-hours prior to visitation OR a negative PCR test result 48-hours prior to visitation. See further details in #4 and #5 below.
4. Antigen Test (rapid test):
5. PCR Test:
6. For visitors who visit multiple days, including a visitor who comes every day, proof of negative testing is required at a minimum every third day (i.e. on day 1, day 4, day 7, day 10, etc.).
7. For those loved ones who are receiving compassionate visits (i.e., hospice care), you are exempt from the above testing guidelines. However, due to the compromised nature of your loved one's condition, we strongly urge visitor(s) to follow the above testing guidelines.
8. In order to mitigate the spread of COVID-19 and to better meet these guidelines, our preferred visiting hours are from 7:00am-7:00pm. We are asking all visitors to please work with us and visit during these hours.
9. Even if a visitor has had COVID-19 within the last 90 days, they still will need to test. If the result returns positive, the visitor will not be allowed to visit.
We understand that this new guidance may not allow many of you enough time to be tested in order to visit. Please bring your own test because we have been supplied a limited number of test kits from the DOH and may not have enough tests on hand to test all visitors. As always, I want to thank you for your understanding and cooperation, as we get through this together. Please feel free to reach out to me if you have any questions at (914) 925-8215. Thank you for your understanding and cooperation.
Please help us ensure a safe, pleasant visit with your loved one by adhering to all of these safety and infection control requirements. If you have any questions or need assistance or accommodations, please don’t hesitate to ask a staff member.
Osborn Assisted Living and H.O.P.E. Center
Visitor Information
New York State Department of Health visitation requirements include:
Please help us ensure a safe, pleasant visit with your loved one by adhering to all of these safety and infection control requirements. If you have any questions or need assistance or accommodations, please don’t hesitate to ask a staff member.
We look forward to your visit. Thank you for your cooperation with the DOH requirements.
For additional information, please contact one of the following:
Assisted Living
Kayla Kelly 914-925-8244
Alexandra Jesurum 914-925-8244
Lisa Hoxie 914-925-8259
Pavilion Skilled Nursing
Zenae Merchant 914-925-8215
Osborn Sterling Park - Independent Living
Visitor Information
We are pleased to inform you that COVID-19 visitation restrictions for Sterling Park Independent Living have been relaxed. This decision is based on the fact that 99% of Sterling Park residents are fully vaccinated for COVID-19. However, we ask that you help us to reduce the spread of COVID-19 and flu on our campus, please refrain from visiting you loved one if:
1. You are not feeling well (cold, sore throat, sneezing, cough).
2. You have been exposed to a family member or had close contact with someone who has recently rested positive for COVID-19.
Your cooperation and patience during this pandemic has contributed enormously to keeping our community safe and healthy. Please be advised that The Osborn can, at its discretion update or change its visitation policy for Sterling Park as it sees for the benefit of its residents.
For specific questions about visitation, please reach out to a member of the Sterling Park staff:
Michele Schreer, LMSW, Director, Independent Living (914) 925-8276
Angie Foster, LMSW, Resident Services Manager (914) 925-8282
Thank you for cooperation.