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Visitor Information

General Visitation Information

We are excited to inform you of some changes regarding masking requirements at The Osborn.  Due to low transmission and positivity rates in the Westchester area, staff, residents and visitors will no longer be required to wear masks in certain areas of The Osborn. The following describes the rules for each area:

Pavilion Skilled Nursing Center
Visitor Information

We are glad to be able to accommodate visitation with your loved ones. The NYS Department of Health no longer requires masks to be worn in skilled nursing centers during visitation. Although mask wearing is optional state-wide, there will be occasions if there are positive COVID-19 cases in the Pavilion, masks will be required.  Please check upon entry.  Thank you.

Please do not visit if you are experiencing COVID-19 related symptoms.  If a visitor would like to wear a mask, of course they still have that option.  Please continue to to sanitize and wash hands regularly to reduce the spread of germs and viruses. 

Although visitation is open, we do recommend you come to see your loved one between the hours of 7:00am and 7:00pm.

Please help us ensure a safe, pleasant visit with your loved one. If you have any questions or need assistance or accommodations, please don’t hesitate to ask a staff member.

Grandview Assisted Living & H.O.P.E. Center 
Visitor Information

Masks are no longer required in these area.

If you have any questions or need assistance or accommodations, please don’t hesitate to ask a staff member.

We look forward to your visit.  

For additional information, please contact one of the following:

Assisted Living                

Kayla Kelly                        914-925-8244                                       

Pavilion Skilled Nursing     

Zenae Merchant                 914-925-8215

Sterling Park - Independent Living 
Visitor Information          

Masks will longer be required in these areas.

Helpful infection control recommendations:

1. You are not feeling well (cold, sore throat, sneezing, cough).

2. You have been exposed to a family member or had close contact with someone who has recently rested positive for COVID-19.

Please be advised that The Osborn can, at its discretion update or change its visitation policy for the campus as it sees fit for the benefit of its residents.

For specific questions about visitation, please reach out to a member of the Sterling Park staff:

Michele Schreer
, LMSW, Director, Independent Living    (914) 925-8276

Angie Foster, LMSW,  Resident Services Manager          (914) 925-8282

Thank you for cooperation.

Request a Tour

This form is for use by individuals seeking information about Osborn or Osborn Home Care services ONLY. Please do not use this form for any other correspondence. Before submitting an information request please note the following:

  1. The Osborn is not a provider of low income/subsidized housing programs.
  2. The Osborn and Osborn Home Care are not Medicaid service providers.
  3. Current job openings and employment applications are posted on our careers page. Please do not use this form for employment questions.
  4. Any other question can be referred to marketing@theosborn.org

This form is for use by individuals seeking information about Osborn or Osborn Home Care services ONLY. Please do not use this form for any other correspondence. Before submitting an information request please note the following:

  1. The Osborn is not a provider of low income/subsidized housing programs.
  2. The Osborn and Osborn Home Care are not Medicaid service providers.
  3. Current job openings and employment applications are posted on our careers page. Please do not use this form for employment questions.
  4. Any other question can be referred to marketing@theosborn.org
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US News Best Nursing Homes - Long-Term Care 2025 US News Best Nursing Homes - Short-Term Rehabilitation 2025 Newsweek America's Best Continuing Care Retirement Communities 2024
The Osborn 101 Theall Rd Rye, NY 10580 914-201-9500
2024 CMS Skilled Nursing Facility Overall Rating 3 Stars Health Inspection 3 Stars Staffing 4 Stars Quality Measures 4 Stars
© 2025 The Osborn All Rights Reserved
The Osborn is a 501(c)(3) non-profit organization and a member of Novare.org
Equal Housing Opportunity
Wheelchair Accessible
Pet Friendly
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