Richard leads The Osborn's marketing efforts which include traditional advertising, digital marketing, social media, public relations, and website management. He also oversees the fundraising work of The Osborn Foundation. He has more than 20 years experienced in marketing, communications, public relations and fundraising/ development in the health care and senior living sectors.

Besides his professional role at the Osborn, he also serves on The board of directors for Friends of Karen – an organization that provides financial support and other services to critically ill children and their families. He also represents The Osborn at several community and professional organizations.